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Language Berries EN

Privacy Policy

Through this policy, Maria Terec trading as Language Berries, informs the general public about the nature, scope and purpose for which we collect and process personal data. Additionally, the public is also hereby informed of the rights they have. We want the policy to be comprehensible to both the general public and our customers and business partners. To ensure this, we will explain the terminology used.

Maria Terec trading as Language Berries is the controller and responsible for your personal data (collectively referred to as "we", "us" or "our" in this Privacy Policy). We are committed to respecting and protecting the privacy of your personal information and we give you the opportunity to have access to and control over the information you provide to us. We assure you that we do not alienate your personal data to third parties.

Using the services, features or information provided by languageberries.ch you agree to the practices described in this Privacy Policy, to the personal data security policy, to the way in which the personal data that may identify you when you use the website are processed.

This aspect also refers to the data of the legal persons, partners or not, who use the website languageberries.ch.

  1. What types of information do we collect?

We will collect and process the following information about you:

  • Personal information such as first and last name, contact phone number and email address provided by completing the newsletter subscription form and/or the contact form on our website languageberries.ch, by filling in the physical course registration form or directly by phone call. We can also have access to your public profile on social platforms (e.g. Facebook, Instagram, TikTok), information on the educational path, information derived from subscribing to newsletters on our website, signing up for our services, creating a student account on our e-learning platform, participating in various contests or questionnaires or reporting a possible problem with our website. The information collected includes your first and last name, email address, telephone number or any other type of information required by a specific situation. We assure you that we will store your personal data securely on our server or on the email platforms used and your data will subsequently be used only for advertising and information purposes, for future projects of interest to Language Berries.

  • When you visit our website, languageberries.ch will automatically collect the following data:

    1. Technical information such as the IP address used to connect to our page, login details, the type and version of the browser used, the types and versions of the plugin used by the browser, the operating system or the platform used, with the aim of improving the site and its functionalities;

    2. Visit information on our website including data retrieved using the Uniform Resource Locator (URL) to and from our page (including date and time); products or services that you searched for or viewed on our site, page response time, download errors, time spent on certain pages of the site, information about interaction with certain pages (scrolling, clicks or mouse movements) and the methods used to navigate our page and any phone number used to contact us if we have multiple contact phone numbers. These data are analysed in order to increase the quality of the products and services offered.

For information on cookies, please visit this page Cookie Policy.

  1. What is the purpose of the information we collect?

We will use the data collected to:

  • Contact the person who filled in the contact form on the website in order to establish a contractual relationship;

  • Fulfill the contractual obligations resulting from the conclusion of collaboration agreements between you and us as a provider of foreign language services and in order to be able to provide you with the requested information, products or services;

  • Provide information about goods or services that are complementary or similar to your interests or previously purchased goods or services;

  • Create a student account on the e-learning platform in order to facilitate the transmission of educational resources specific to the course you are enrolled in;

  • Notify you about possible changes in the offer of our services;

  • Provide notifications regarding recently published articles on the blog;

  • Continuously improve the information and content on our website in the most efficient way for users;

  • Manage our website and related internal operations such as troubleshooting, data analysis, testing, investigations or for statistical purposes;

  • Maintain the security and safety conditions when browsing our website. 

  • Allow you, to the extent you wish, to take part in some of the interactive features of our services.

  1. To whom do we disclose the data collected?

We may disclose some of your data to Maria Terec trading as Language Berries employees (if there will be any), but all of them will strictly adhere to this data privacy policy. We may also disclose certain information to third parties, such as:  

  • Educational partners, suppliers or subcontractors for the fulfillment of contractual obligations we have with you. They can be collaborating teachers, associates or consultants who contribute to the delivery of the services offered by us.

  • Our business partners, analytics providers or search engines that help us improve and optimize our website.

  1. Where do we store this information?

All information collected is stored on secure servers for which Maria Terec trading as Language Berries has a contractual relationship. Payment transactions will be processed offline or, if processed online, will be encrypted (using SSL technology). In the case of credit card payment processing, this will be operated by third parties, we will not process payment details.

If you receive access data (username and password) to our e-learning platform, please keep this data confidential.

Unfortunately, the transmission of data over the Internet is never completely secure. Although we strive to do our best to protect your data, we will not be able to guarantee the security of this data before it reaches our website. Once your data has reached our site, we will use strict procedures to secure this data and to prevent any unauthorized access.

  1. How long do we store your data?

Information to which you give us access will be stored by us throughout our relationship with you, whether contractual or marketing, or until you ask us to delete them.

  1. What are your rights?

You have the right to ask us not to process your personal data at all. We'll let you know why we need to collect this data or whether we need to disclose your data to third parties (see above). You can exercise your right to ask us not to process your data by checking some boxes in the forms used to collect this data or you can always ask us to do so by sending an email to maria@lbmail.ch.

You also have the right at any time to request the modification or deletion of your personal data or the restriction of their processing. However, you must understand that the deletion of your personal data implies the impossibility of establishing any type of relationship through which you can benefit from our services.

Our website will contain links to and from our partner pages, advertisements or partner pages. Each of these web pages has its own privacy policy and we are not responsible for compliance with these policies. Please check their privacy policy before providing your personal information.

If you believe that we have violated any of your rights, you can contact a supervisory authority, such as FDPIC.

  1. Access to data we hold about you 

The GDPR Act gives you the right to know what kind of information we hold about you. If you want to know what information we have about you, please make this request after reading this Privacy Policy, and we will only provide you with information that is not included here.

  1. Changes to our Privacy Policy

Any changes to our Privacy Policy will be posted on this page or, if applicable, notified by email. Please check this section frequently to be aware of any changes.

  1. Contact

Please send any questions and/or requests regarding the privacy policy to the email address mariaterec@lbmail.ch.


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